Publications

Publications

Sustaining cultural improvement through change

Mersey Care NHS Foundation Trust Mersey Care are a community and mental health, learning disability (MHLDA) NHS Trust in the North West of England. They are the largest provider of 0- 19 services across Liverpool and Sefton. They are one of only three MHLDA organisations with high-security inpatient services. They […]

“We’re an organisation where people want to come and work” – a story of a cultural change programme designed to improve belonging and engagement

The Christie NHS Foundation Trust The Christie is the largest, single-site specialist cancer centre in Europe, treating more than 60,000 patients a year. They are based in Greater Manchester in the North West region. They are known for technological advancement and providing specialist services. They employ just over 4,000 people, […]

Creating a culture of recognition and reward

The Clatterbridge Cancer Centre NHS Foundation Trust The Clatterbridge Cancer Centre NHS Foundation Trust (CCC) is a specialist cancer trust providing highly advanced cancer care and treatment. It employs approximately 1,800 staff and is a key part of the Cheshire and Merseyside Integrated Care System. Valuing staff The Executive team […]

Facilitating great NHS staff networks: 7 top tips for chairs and co-chairs

Staff networks play a vital role in creating inclusive, supportive and progressive workplaces. Leading a network requires chairs and co-chairs to convene and facilitate crucial spaces for employees to share lived experiences and drive meaningful change through collective commitment.  In partnership with Lancashire and South Cumbria, Midlands and Lancashire CSU, […]

Building Confidence, Culture, and Compassion in the NHS with Monika Maj

Monika Maj is the Business Support Programme Coordinator in NHS England’s North West Workforce Training and Education Directorate. Monika works closely with the Director of Workforce, Training and Education and the Directorate Operations Senior Manager to support the development and delivery of the organisational development and support offer for colleagues […]

Empowering Leadership in Workforce Development with Nicola Littler, Director of Workforce, Pennine Care NHS Foundation Trust

Nicola “Nicky” Littler’s career in the NHS is a testament to perseverance, strategic growth, and a commitment to values-driven leadership. As Director of Workforce at Pennine Care NHS Foundation Trust, she has played a pivotal role in shaping workforce strategy, leadership development, and employee engagement within the organisation. This case […]

NHS England publishes new NHS board member appraisal guidance

On 1 April 2025, NHS England (NHSE) published updated NHS board member appraisal guidance, marking a significant step toward a more consistent and unified approach to appraisals across NHS organisations. The new framework aims to strengthen effective governance, leadership, and management, ultimately improving health and care outcomes. A unified approach […]

2 Years in the Making: Building Relationships Between the NHS North West Leadership Academy and Two Manchester Trusts

Teresa Hopley, the Head of Talent, Leadership and Organisational Development Consultancy (TLODC) at Tameside and Glossop Integrated Care Foundation Trust and Stockport Foundation Trust, has dedicated her career to fostering a culture of compassionate leadership within the NHS. As she approaches retirement, she reflects on her journey, the challenges of […]

The Journey of Oliver Soriano: From a childhood of care and compassion to Chief Nursing Officer in the NHS

As the Chief Nursing Officer at Lancashire & South Cumbria NHS Foundation Trust, Oliver Soriano has a career story that reflects resilience, compassion, and an unwavering commitment to nursing. A Childhood Rooted in Care and Compassion Born and raised in the Philippines, Oliver’s early life was marked by modest means […]