Attendance and Cancellation Policy

Your commitment to attendance is crucial to the success and outcome of our events, as well as your continued personal development. Spaces at our events are limited and non-attendance can have a major impact on its success and prevents others from benefiting from the opportunity. If you are no longer able to attend please email [email protected] as soon as possible.

Where a programme requires full attendance over a series of workshops, attendance at all elements of the programme is expected. 

When delegates cancel their place in the days leading up to events it can have an impact on the success of the event. Occasionally events have to be cancelled altogether or postponed. Whenever events run with fewer delegates it can affect the breadth and value of learning for other attendees, and overall success. However, we understand that cancelling at short notice is sometimes unavoidable. 

Please note cancellations with less than 1 working weeks’ notice may be reported to the sponsoring organisation.

We reserve the right to cancel or postpone an event should unexpected circumstances occur. Should an event need to be cancelled we will not be held responsible for any travel or accommodation that has been pre-booked by the attendee. 

We are committed to looking at ways we can improve and develop our Leadership Development offers. Your feedback supports us and providers to ensure we are delivering the right interventions in the right way. As such, we would be grateful for your participation in any post-event follow-up & evaluation.