Leadership Learning Zone

We know how important it is for clinicians and leaders at all levels to keep their skills updated to inspire and lead their teams.

The Leadership Learning Zone (LLZ) is a suite of free to access e-learning modules created to support your leadership journey and improve your skills and effectiveness.

The LLZ has been developed to provide individuals with a tool that will enable learning, enhance understanding and embed vital skills and knowledge and can be accessed free of charge by all NHS staff in the North West.

It features a suite of leadership learning modules, developed by leadership subject matter experts, on key topics including Effective Communication, Time Management, Resilience, Equality & Diversity, Unconscious Bias and more. The e-learning mode of delivery contributes to the attainment of staff training and makes learning available that is flexible and contemporary, at the same time releasing staff time to care.

A summary of the different module areas and topics is below.

Modules on the leadership learning zone are equally relevant to learners who are just starting in their careers as well as experienced managers looking to build capability.

The LLZ has been created so you can access modules at a time that suits and is relevant to you. You can also repeatedly return to the platform and complete your learning in a truly flexible way.

Click here to register for the LLZ

Module topics:

Leading Transition in Primary Care

Coping with today and planning for tomorrow

This module explores the challenges facing primary care leaders in balancing the strategic and operational – working on the business as well as doing the business. It is designed to help you step back and reflect on how can you find the space and capacity to move out of the busyness into more virtuous cycles of improvement.

Articulating the voice of primary care

This module explores the power dynamics in the new integrated care system and how to maintain an influential Primary Care voice. You will consider different approaches to influencing others, apply some practical tools and understand the different ways in which the voice of primary care can be articulated in the new Integrated Care Systems.

Leading Transformation for Integrated Care

Who leads in a System?

This topic will explore who leads in a systems context and how to lead across boundaries. Participants will gain a better understanding of how leading in a system is different to leading in a single organisation, as well as the knowledge, skills and behaviours important for those leading in systems.

Improving the Health of our Local Communities

Participants will gain a better understanding of how population health insights can inform leadership practice, the challenge of inverse care needs, and why a focus on organisational performance metrics alone can fail to deliver whole systems outcomes.

Leading alongside your Local Communities

This topic will explore engagement and co-production with communities.  How can you work as leaders to hear the voice of local communities and work with their strengths and assets.

Rethinking Recovery – A Systems Perspective

This topic will explore system responses to crisis and recovery. Participants will gain a better understanding of collaborative approaches to service and workforce recovery and leading recovery in networks and across boundaries.

Collaborating within Your Neighbourhood / Place

This topic will explore how to collaborate across statutory partners and communities at place levels. Participants will gain a better understanding of Place-based working and building trust and how to work together for real change.

System Workforce Innovation

This topic will explore innovative approaches to our workforce and the challenges working in a system brings to the workforce. Participants will gain a better understanding of a system perspective on workforce challenges and opportunities, working with differences across ICS partners and places and Innovation and transformation opportunities and tools.

Humanising the machine

This topic will explore how culture can be developed and nurtured at a ‘system’ level. Participants will gain a better understanding of how leadership and learning can be facilitated in systems as well as creating a sense of shared belonging across a system.

Patient Experience

Explore key concepts and challenges and looking at why patient experience matters. We’ll run through the essential patient experience evidence sources – how to find them, and how to start making sense of them.

Managing Yourself

Imposter Syndrome

Learn about Imposter Syndrome and its affect in the workplace. Identify ways to successfully mitigate feelings of ‘being a fraud’ in the workplace without losing valuable leadership traits. 

Understanding Yourself

Have a better understanding of your strengths, identify areas for potential change and generate a development plan for your next steps.

Interview Skills

This module has been designed primarily to meet the needs of staff who are returning to the NHS in anticipation of an upcoming interview. It may also be useful for new applicants to the NHS, for those employees who have applied for an internal vacancy and for people who are faced with an interview in relation to a job change or re-structure.

Time Management

Draw on a range of techniques for prioritising tasks, analyse your own use of time, distinguish between important and urgent activities, including effective use of time at a leadership level.

Stress Management

If work-related stress is affecting you personally, understanding its causes, recognising the signs, and putting strategies in place to avoid or deal with it should help you minimise the impact it has on you. Use a range of stress management techniques, applying what you have learned within a leadership/management context.


This e-learning is suitable for anyone interested in the impact of change, and for anyone wanting to strengthen their resilience by developing their adaptability.

Managing Others

Appreciative Inquiry

Thinking about how we use AI and how it is influences our thoughts and feelings will help us develop, embed, and share the practice. 

Introduction to Leadership

Develop your understanding and explore theories of leadership and management, and how these fit in the context of your role as well as in health and social care.

Kindness in Leadership

This module will help you identify and understand some of the principles of kindness in leadership and recognise how these can support your colleagues, team and organisation.

Coaching Skills

This module will help you, as a manager, identify and understand some of the principles and processes of successful coaching, and recognise how these can support your team and organisation.

Influencing Stakeholders

Recognise how identifying, mapping and engaging with stakeholders can impact the success of your company.

Managing People

Skilled managers are good at inspiring, coaching, empowering, developing and motivating people. Understand the difference between managing and leading as well as key mistakes managers make.

Effective Communication

The focus of this module is for you to appraise your management skills and identify how you can make improvements. 

How to give Effective Feedback

This e-learning module is aimed at anyone who would like to be able to deliver feedback to other people in an effective way. It may be particularly useful for managers of individuals and teams who play a key role in developing others.

How to run Action Learning Sets

Explore why we use Action learning sets (ALS), learn how to structure and develop the ALS discussion and ALS in practice.

Agile Project Working

Explore how you can encourage collaboration as a leader and gain an initial understanding of agile project working and how to do it.

System Leadership

System Leadership

Learn about the context, practice and challenges of system leadership – a term which is becoming increasingly common in the service sector, voluntary organisations, the public sector and the NHS. 

Introduction to Systems

Develop an understanding of what is systems working in health and care.

Collaborations – What Makes Them Tick

Develop an understanding of collaborations and what makes a successful collaboration.

Collaboration – Keys to Success

Understand how to apply some simple tools for improving collaboration, recognise the importance of how we listen in developing effective relationships.

Equality & Diversity

Unconscious Bias

This module provides an introduction to the topic of inclusion. It is suitable for anyone who is starting to explore this topic or as a refresher for people who already know a little about the basics.


Understand key influences & trends for different generations and how these impact in the workplace, understand and practice modelling behaviours to help team & colleague

cohesion and inclusion, learn and engage more confidently with different generations at work

Equality & Diversity

In this module, you will be able to complete your required national statutory equality, diversity & human rights training compliance. Be clear about the definition of equality and diversity, explore relevant legal frameworks and consider issues of social identity in relation to our work

Change Management

Managing through Change

This module will help you to understand how people respond to change and therefore allow you to better support your own team through a period of transition.

Succession Planning

Identify key roles in your team, understand why it is important to have a succession plan and the importance of continual review and evaluation. 

Complicated or Complex?

Explore different types of systems environment and better understand how to make decisions in system working.

Working with Complexity

Understand about how to work in complex environments, learn tools and approaches for working with complexity.

Leading in Complexity

Understand some of the practices and behaviours which system leaders need to develop.

Click here to register for the LLZ

Additional Resources

If you are interested in learning more about the Leadership Learning Zone (LLZ) please email [email protected]