Collaborative Masterclass: Empowering managers to support their teams
Empowering managers to support their teams through burnout
Burnout in health and social care isn’t just rising – it is one of the most critical risks to workforce sustainability, staff retention, and quality of care. In today’s stretched, high‑pressure landscape, burnout is rarely an individual issue; it shows up in how teams function: workload becomes uneven, communication narrows, compassion fatigue grows, and people stop asking for help.
This session is built around compassionate team working, practical ways for managers and senior leaders to strengthen day‑to‑day team conditions so that pressure is shared safely, signs of strain are noticed early, and colleagues can recover and perform well together. Managers remain the backbone of staff wellbeing, but the focus here is on creating team norms, routines, and psychological safety so that support is not dependent on one person “coping” alone.
Designed for senior and system-level leaders who want to enable compassionate, high‑functioning teams through confident, capable managers. Using practical and evidence‑informed approaches, participants will learn how to shape ways of working so that managers can act early, hold meaningful conversations, and reduce avoidable pressure – protecting staff experience and service quality.
Learning Objectives:
- Spot early signs of burnout at a team and individual level (e.g., fragmentation, conflict, withdrawal, errors, compassion fatigue).
- Use simple, compassionate approaches that managers and peers can apply immediately (check-ins and listening prompts).
- Strengthen psychological safety so teams can speak up early, ask for help, and learn without blame.
