Case Studies

Find out more about the work we do and how it has support leaders across the North West

The 2022 National Staff Survey results highlighted several areas for improvement in Liverpool University Hospitals NHS Foundation Trust (LUHFT). LUHFT delivered the NHS England Culture & Leadership Programme and the People Promise Exemplar Programme from 2022 to 2024. These initiatives aimed to improve organisational culture, staff experience, and overall staff engagement.

Bespoke development support for the Wirral Community Health and Care NHS Foundation Trust board.

Wirral Community Health and Care NHS Foundation Trust wanted to improve their staff experience, in particular the overall Staff Engagement Score and the number of people who would recommend the organisation as a place to work in the National Staff Survey. In this case study we explore the approach and actions taken by the Trust to meet these ambitions.

Learning from the Millom Experience

Events in Millom since 2014 are a great example of how the NHS NWLA was able to build on the successes of a transformation in local healthcare provision and contribute to a systems leadership model which could be replicated across the North West and beyond.

The NHS North West Leadership Academy (NHS NWLA) understands the evolving leadership landscape. We work in partnership with other sectors and our members to define requirements and to develop bespoke, effective leadership interventions.

Journey to Self-Compassion

At a time of complex change and transformation in health and social care, a powerful leadership and wellbeing intervention has promoted the journey towards self-compassion for senior leaders in the NHS.

The programme, which explores the three key components of self-compassion based on the latest academic research, embeds principles and supports the development of a compassionate approach with colleagues, teams, organisational processes and organisational culture.

Developing a place-based culture of working

A cross-sector team of ‘collaborative transformation practitioners’ applied their leadership skills and knowledge to developing a place-based culture of working within St Helens.

Their leadership training helped to catalyse and accelerate the progression of the ‘St Helens Cares’ integrated care system, with the remarkable pace and scale of the transformation now being recognised at a national level.