Working at Scale

A Practical Leadership Skills Programme

About the programme

The NHS North West Leadership Academy are delighted to announce this programme providing support and development for Practice, PCN (Primary Care Network) and PCN Business Managers with a focus on their personal skills of leadership and collaboration to ‘work at scale’. 

It will consider the nature of the role and reflect on the rapid changes COVID has brought about to the way PCNs needs to work and move forward.  It is designed to equip PCN Managers with the tools, skills, strategies and networks to lead, manage and influence change.

It will create space and time to consider how PCNs and the Fuller Stocktake Report are shaping the way healthcare is delivered locally, regionally and nationally, and to support the voice of the Practice, PCN and Business Managers in the Integrated Care Systems.

Quote / Testimonial:

“This programme has stimulated and activated a lot of advice and learning, helping me to reframe my skills and abilities in the context of my current role”

Former Participant

Learning Outcomes

The programme aims are to:

  1. Provide a robust learning environment to develop ideas, strategies, skills and tools to drive Primary Care Networks/Practices forward, as appropriate
  2. Give time and space away from the busy operation to help shape, plan build and deliver change within the PCN/Practice and more widely across the North West Region
  3. Work with others on common challenges within Primary Care and develop ways of working in collaboration, co-production, and joined up thinking
  4. Develop and enhance leadership skills and strategic thinking, and how to engage others in change
  5. Enhance and develop a personal network of Primary Care Managers as well as healthcare leaders and decision makers

Attending the Programme

This programme will be delivered virtually using MS Teams and will create a learning environment that is engaging, interactive, informative, supportive, challenging and practical.

Throughout the programme participants will be encouraged to learn and work collaboratively, sharing ideas and developing a sense of unity and understanding. They will be introduced to the latest thinking and will broaden their understanding of the different perspectives of stakeholder groups, enabling them to make more informed decisions around working in collaboration with others.

During the programme participants will have the opportunity to work in small groups on a change theme where they can apply their knowledge and skills in an improvement project.

Participants will also have access to an online training platform designed to enhance the remote learning experience, and includes access to a range of management tools, programme handouts, videos, questionnaires, further reading material and personal learning activities (a range of pre and post workshop activities) to embed learning in a supportive and practical way.  

Workshop 1: Strategic Leadership – The Big Picture

An opportunity to collectively get to grips with the present and future priorities and challenges for primary care with a focus on strategic thinking, planning and developing a vision. Identify priority areas of personal focus (work-based project/initiatives) to move forward during the programme.

Workshop 2: Leading Primary Care

To develop the leadership skills required to build high performing teams at scale for the benefit of patients and communities, whilst maintaining wellbeing, effectiveness and EDI. To think about personal impact on workplace culture and demonstrate Compassionate and Inclusive Leadership.

Workshop 3: Strategies for collaborating and influencing

To recognise local/regional opportunities for collaboration, multi-disciplinary working within integrated care systems, and effective resourcing.  A focus on wider community perspectives and on health inequalities.

To understand own working preferences, building on strengths and using a diagnostic tool to appreciate behaviours of self and others.

To develop influencing strategies to build confidence in interactions with stakeholders and decision-makers when working more broadly across teams, networks and systems.

Workshop 4: Leading Change

To understand the drivers of change and develop the skills needed to lead transformational change of people and process. To gain insight into the ‘whats’ and ‘hows’ of tools to support change/project initiatives. To increase understanding of technological advances which are shaping future healthcare. 

You will need to be able to attend all dates for your cohort.